Why we collect personal information
Boveda collects and uses your personal information to give you superior customer service, to provide you with convenient access to our products and services, and to make a wider range available to you. In addition, we may use your personal information, or your company’s information, to keep you up to date on the latest product announcements, technology updates, special offers, and other information we think you’d like to hear about. This may occasionally include information from other companies about products and services that can add value to you. From time to time, we may also use your personal information to contact you to participate in a market research survey, so that we can gauge customer satisfaction, and for other promotional purposes and/or for future site development. Also, in an effort to monitor interest in our range of products and to assist us to tailor the content of our Site to your needs by collecting information about your preferences through tracking patterns of page views on this site.
How we collect personal information
We collect information about you in several ways. For example, we might ask for your contact information when you correspond with us, call us to make a purchase or request service, register to attend a seminar, or participate in an online survey. In addition, whenever you register on our website, for any reason, or ask to be included in an email mailing list or online newsletter, we collect and store the information you provide in a secure database.
When we disclose personal information
Boveda works with other companies that help us provide Boveda products and services to you, and we may provide your personal information to these companies. For example, we give shipping companies this information so they can deliver your products efficiently. The information they receive is for shipping and delivery purposes only, and we require that the companies safeguard your personal information in accordance with Boveda’s policies.
At times we may be required by law or legal process to disclose your personal information. We may also disclose information about you if we believe that disclosure is necessary for the public interest.
How we protect your personal information
Boveda safeguards the security of the data you send us with physical, electronic, and managerial procedures. We urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.
The Boveda website uses industry-standard Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from the Boveda website, you must use an SSL-enabled browser. This protects the confidentiality of your personal and credit card information while it is transmitted over the Internet.
Access to your personal information
If you would like to review other personal information that Boveda may have about you, email us at firstname.lastname@example.org.
Collecting other personal information
When you browse Boveda’s website, you are able to do so anonymously. Generally, we don’t collect personal information when you browse — not even your email address.
In some of our email to you, we use a “click-through URL.” When you click one of these URLs, you pass through our web server before arriving at the website that is your destination. We track click-throughs to help us determine your interest in particular topics and measure the effectiveness of our customer communications.
Our companywide commitment to privacy
To make sure your personal information remains confidential, we communicate these privacy guidelines to every Boveda employee. In addition, Boveda supports industry initiatives to preserve privacy rights on the Internet and in all aspects of electronic commerce.
Boveda does not knowingly solicit personal information from children or send them requests for personal information.
If we are going to use your personal information differently from that stated at the time of collection, we will try to contact you via email using the most recent information we have. If you have not given us permission to communicate with you, you will not be contacted, nor will we use your personal information in a new manner.